Switching to Dryden Fiber for home internet can offer faster speeds, greater reliability, and better customer service. We recommend keeping your current provider until your Dryden Fiber service is installed.
1 Evaluate Your Current Services
Before making the switch, take stock of what's essential in your current bundle:
- Internet: The primary service being replaced by our fiber-optic connection.
- Phone: Decide whether to transfer your number or go mobile-only.
- Television: Plan how you'll watch local channels and news once you cancel.
2 Switching Your Internet
- Check Availability: Confirm coverage via our Interactive Map.
- Schedule Installation: Most installs in the green zone happen within 2 weeks.
- Test the Service: Run a speed test to verify your blazing-fast connection.
3 Decide What to Do About Phone Service
If you have home phone service, you'll need to choose an alternative:
- Standalone VoIP: Services like Ooma, Vonage, or Google Voice work perfectly over fiber.
- Porting Your Number: Fill out a Letter of Authorization (LOA) with your new provider to keep your number.
- Go Mobile-Only: Ideal for households that primarily use smartphones.
4 Email Service
Dryden Fiber does not provide email addresses. We recommend moving to a service like Gmail or Outlook so your digital identity isn't tied to your ISP.
5 Managing Local TV Options
- Over-the-Air Antenna: Free access to local channels like ABC, NBC, CBS, FOX, and PBS.
- Streaming Services: YouTube TV, Hulu + Live TV, and Sling TV offer live local channels and cloud DVR.
- Network Apps: Many local stations offer their content through apps or websites for live streaming.
6 Canceling Prior Services
Once Dryden Fiber is up and running, return your previous provider's equipment (modems, boxes) and call to cancel. Always ask for a confirmation number.
7 Final Steps
Update your contact information with banks and utilities if your email or phone number changed. Test all your devices to ensure seamless connectivity across your space.
About Dryden Fiber
Dryden Fiber is a Municipal Internet Service Provider operated by the Town of Dryden, New York. Our mission is to provide reliable, affordable, high-speed, fiber-based internet access. Launched in 2023, we offer state-of-the-art technology and unmatched customer service.